Support Services
Consumer Computer Consulting Services provides multiple levels of support, so no matter what size organization, there is a support plan that will service your IT support needs.
- Our online support ticket system is available to all of our hosting and support clients, as well as on a subscription basis.
- All registered users can access the blog system.
- There are plans that provide site management, callback support and on-site support.
| Plan | |||||||
| Add post comments, access help blogs | x | x | x | x | x | ||
| 1: Standard | + Submit support tickets1, access online library | x | x | x | x | ||
| 2: Managed | + Ongoing site management | x | x | x | |||
| 3: On-Call | + On call response service | x | x | ||||
| 4: On-Site | + On-site support 2 | x | |||||
1. All C.C.C.S. web hosting clients get a minimum automatic level 1 access.
2 .On-site support available in select cities only.
Custom plans not available through online ordering; Contact our offices for more information.